Sodalite Crystal Reminder Bracelet – Finding your voice

Crystal List

• Sodalite

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Dispatch from Ireland within 24 hours. Free Ireland shipping on orders over €100.

At NEMDAE, we are committed to processing and shipping your order within 24 hours.

Our standard shipping rates are as follows:
• Ireland: €3.99
• Europe: €7.99
• International: €12.99

These rates apply to standard postal services.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at joanne@nemdae.com. 

NEMDAE is not responsible for the cost of the return postage.  This fee is paid by the customer wishing to return the piece (s).  If you got free delivery and you wish to return your order, a €4.00 deliver fee will be deducted from the refunded amount.

You can always contact us for any return question at joanne@nemdae.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
 Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at joanne@nemdae.com.